Terms & Conditions

Company Name: CVA Cleaning Service

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the services provided by CVA Cleaning Service (“we,” “us,” “our”). By accessing our website or engaging our cleaning services, you agree to these Terms in full.

2. Services Offered

We provide commercial cleaning services including but not limited to:

Janitorial Cleaning

Carpet & Floor Cleaning

Window Cleaning

Nightly Cleaning

All services are scheduled and performed according to the agreed scope of work outlined in client quotes or service contracts.

3. Quotes and Pricing

Service quotes are based on the information provided by the client and are subject to change upon site inspection or changes to scope. Final pricing will be confirmed prior to the start of services.

4. Service Appointments & Cancellations

Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment.

Missed appointments without notice may be subject to a cancellation fee.

We reserve the right to reschedule services due to unforeseen circumstances such as extreme weather or equipment failure.

5. Client Responsibilities

Ensure access to the premises at the scheduled time.

Remove or secure any valuable, sensitive, or fragile items.

Notify us in advance of any special instructions, hazards, or restricted areas.

6. Payments & Billing

Invoices are due according to the terms agreed in the service contract or quote (typically Net 15 or Net 30).

Late payments may incur a fee of 2% per month on the outstanding balance.

We accept payments via check, ACH, or other approved methods.

7. Satisfaction Guarantee

We stand behind the quality of our work. If you are not satisfied with the service, please notify us within 24 hours and we will address the issue promptly at no additional charge.

8. Liability

CVA Cleaning Service is insured and takes all reasonable precautions to protect your property. However, we are not liable for:

Pre-existing damage

Normal wear and tear

Losses resulting from failure to secure items or areas not disclosed to our team

9. Privacy

We respect your privacy. Any personal or business information shared with us will be kept confidential and used solely to provide cleaning services and communicate with you.

10. Changes to These Terms

We may update these Terms at any time without prior notice. The updated version will be posted on our website with the effective date.

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Integrity

Honesty and transparency.

Excellence

Excellence

Professional services.

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